Official Raja89 Document

Raja89 Terms & Conditions – Platform Usage Guidelines for Malaysian Players

This document contains all the terms and conditions governing your use of the raja89 platform. Please read it carefully before registering or using any of our services. Continued use of the platform constitutes your acceptance of all terms stated herein.

Last updated: 1 January 2026 Language: Malay (ms-MY) Reading time: ±12 minutes Version 3.2
Quick Summary – The Most Important Points

This is not a substitute for reading the full document, but it gives you a quick overview of the key things you need to know.

Subject Summary
Age Limit Aged 18 and above only. Identity verification is required before your first withdrawal.
Account One account per individual. Registration details must be accurate and kept up to date.
Minimum Deposit RM20 via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX.
Minimum Withdrawal RM30. Processed within 5–15 minutes to your e-wallet after approval.
Bonus & Promotions Subject to the wagering requirements specified for each promotion.
Disputes Must be reported within 7 days of the incident date through customer support.
Account Closure Raja89 reserves the right to close any account that violates these terms without prior notice.
Governing Law This service is subject to operator terms. Players are responsible for complying with local laws.
1

Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the raja89 platform, you fully and unconditionally agree to be bound by these Terms and Conditions. If you do not agree with any part of this document, you are required to stop using the raja89 platform immediately.

These terms form a binding agreement between you as the user and raja89 as the platform operator. They apply to all services provided through the raja89.click website, including Sports Betting, casino games, slots, live casino, blackjack, and all other related services.

The most current version of these Terms and Conditions is the version in effect at any given time. You are responsible for reviewing this page periodically to stay informed of any changes. Raja89 reserves the right to update these Terms and Conditions at any time by posting a new version on this website.

These Terms and Conditions were last updated on 1 January 2026. Continued use of the raja89 platform after this date constitutes full acceptance of the latest version of this document.

2

Eligibility & Account Registration

To register for and use raja89's services, you must meet all of the following eligibility requirements at all times:

  • Be at least 18 years of age at the time of registration and at all times while using the platform.
  • An individual with full legal capacity to enter into a binding agreement.
  • Be personally responsible for complying with all local laws applicable to online gambling activities in your jurisdiction.
  • Not currently on any self-exclusion list from any gambling platform or related responsible gambling programme.
  • Not an employee or any party affiliated with raja89 operations.

Upon registration, you are required to provide accurate, truthful, and complete information. This includes your full name as stated on your identity document, an active phone number, a valid email address, and any other requested details. Raja89 reserves the right to request verification documents at any time to confirm your identity, particularly before processing your first withdrawal.

Each individual is permitted to hold only one (1) active account at raja89. Registering multiple accounts under the same individual is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any existing balances.

Raja89 reserves the right to request age verification at any time. Failure to provide satisfactory identity verification documents within the specified timeframe may result in account suspension.

3

Account Security and Responsibility

You are solely responsible for keeping your raja89 account password secure and confidential at all times. Raja89 will not be held liable for any losses resulting from unauthorised account access due to your failure to safeguard your login credentials.

You are required to:

  • Using a strong password that combines uppercase and lowercase letters, numbers, and special characters.
  • Not sharing your login credentials with anyone, including family members.
  • Log out of your account after each session, especially on shared devices.
  • Notify the raja89 support team immediately if you suspect your account has been accessed without your authorisation.
  • Keeping your account information up to date whenever changes occur, particularly your phone number and email address.

Enable two-factor authentication (2FA) in your account security settings for an added layer of protection. While this is optional, raja89 strongly encourages all players to use it, especially if you keep a significant balance in your account.

4

Deposits & Payment Methods

Raja89 offers a range of deposit methods suited for Malaysian players. All accepted payment methods are legitimate and recognised in Malaysia:

  • DuitNow – Instant transfer via the DuitNow real-time payment system.
  • Touch 'n Go eWallet – The most popular e-wallet in Malaysia.
  • GrabPay – GrabPay digital wallet via the Grab app.
  • Boost – Boost digital wallet by RHB.
  • ShopeePay – A digital payment method via the Shopee platform.
  • FPX Maybank2u – Direct internet banking transfer from your Maybank account.
  • FPX CIMB Clicks – Direct internet banking transfer from your CIMB account.

The minimum deposit is RM20 across all available payment methods. There is no standard daily maximum deposit limit, though raja89 reserves the right to set limits based on your account profile. All deposits are credited instantly to your raja89 account balance once the transaction is confirmed by the payment provider.

You may only deposit funds using a payment method registered in your own name. Deposits made using another person's account or payment method are prohibited and may result in account suspension and withdrawal of the associated funds.

Raja89 does not cover any transaction fees that may be charged by your e-wallet or bank provider. Please refer to your payment provider's terms for details on applicable fees.

5

Withdrawals & Processing Times

Withdrawals from your raja89 account are subject to the following terms and procedures. A clear understanding of this process will help ensure a smooth withdrawal experience with no unnecessary delays.

Withdrawal conditions:

  • The minimum withdrawal amount is RM30 per transaction.
  • Identity verification (KYC) must be completed before your first withdrawal can be processed.
  • Withdrawals will be processed to the same payment method used for the deposit, or to an account registered under the same player's name.
  • Any active bonuses that have not yet met their wagering requirements must be completed before the withdrawal of bonus funds and associated winnings is permitted.
  • Raja89 reserves the right to request additional documentation for withdrawals exceeding RM5,000 as a fraud prevention and regulatory compliance measure.

The standard processing time is 5–15 minutes for withdrawals to e-wallets such as DuitNow and Touch 'n Go eWallet. Withdrawals via FPX to a bank account may take up to 1 business day depending on the processing systems of the respective bank. Raja89 processes complete withdrawal requests that meet all requirements on the same business day when submitted before 11:00 PM.

Raja89's average withdrawal time is 8 minutes. If your withdrawal takes longer than 30 minutes without any notification, please contact our support team via live chat for an immediate check.

6

Bonuses, Promotions & Wagering Requirements

Raja89 offers a variety of bonuses and promotions from time to time to reward new and loyal members. All bonuses are subject to wagering requirements and specific terms stated on the relevant promotions page. The following general terms apply to all raja89 promotions unless otherwise stated:

  • Bonuses may only be claimed once per player, per household, per IP address, and per device.
  • Wagering requirements must be met within the validity period specified for each promotion. Any unused bonus will expire at the end of that period.
  • Bets placed using bonus funds may contribute differently toward wagering requirements depending on the game type. Sports bets typically contribute 100%, while certain games may contribute less.
  • Raja89 reserves the right to void bonuses and associated winnings if there is evidence of promotion abuse, multi-account usage, or any activity intended to manipulate bonus terms.
  • Bonus value cannot be transferred between accounts and cannot be directly converted to cash before the wagering requirements have been met.

The raja89 welcome bonus for new members is a special offer with full details available on the Welcome Bonus page. By accepting the bonus, you agree to comply with all specific terms stated on that page, including wagering requirements, validity period, and eligible games.

Raja89 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. Players are encouraged to review the terms of each promotion before participating.

7

Sports Betting Rules

Raja89's Sports Betting section covers Malaysia Super League football, the EPL, badminton, cricket, MPL Malaysia esports, and over 30 other sports. All bets placed at raja89 are subject to the following general rules:

  • Confirmed bets are final and cannot be cancelled unless raja89 specifically offers a cancellation or cashout option for that bet.
  • The odds displayed at the time a bet is confirmed are the odds that apply, regardless of any subsequent changes.
  • For pre-match betting, all bets must be placed before the team or player officially begins play.
  • In-play (live) betting is subject to additional conditions, and raja89 reserves the right to suspend live betting markets under certain circumstances, such as technical issues or unconfirmed outcomes.
  • If a match is suspended or cancelled before meeting the minimum requirements set by the relevant sports body, all bets will be voided and stakes returned to your account.
  • Raja89 reserves the right to void and refund any bets placed at odds that were clearly incorrect due to technical or human error.

The early cashout feature lets you settle a bet before a match ends. The cashout value is calculated based on the current odds at the time of the request and may be lower or higher than your original potential winnings, depending on the current state of the match. Partial cashout is also available on selected bets, allowing you to withdraw a portion of the value while letting the remainder of your stake run.

8

Casino and Slots Game Rules

All online casino games at raja89 — including blackjack, table games, slots and Live Casino — are operated using certified Random Number Generators (RNG) for digital games, and real physical cards and equipment for live dealer games.

Specific terms for casino games:

  • The outcome of all casino games is final once a round or hand is completed. No appeals will be considered for results that have been correctly generated by the RNG system or a live dealer.
  • If your connection drops during an active game, the raja89 system will save your game state. When you reconnect, you can continue from where you left off. If the session cannot be recovered, your stake will be fully refunded to your account.
  • Any disputed game outcome will be referred to raja89's server records, which are retained for a minimum of 90 days. These records serve as the official evidence of game results.
  • Exploiting technical loopholes or vulnerabilities in the gaming system is strictly prohibited and will result in the forfeiture of all related winnings and account closure.

For live dealer games, additional rules apply — including card shuffling procedures, outcomes determined by the physical cards visible in the video stream, and results issued by the dealer, which are final once the round has been officially closed.

9

Player Conduct & Acceptable Use of the Platform

Raja89 expects all players to engage with the platform and community in a respectful and responsible manner. Unacceptable use of the raja89 platform includes, but is not limited to:

  • Using bots, automated software, scripts, or any other automated method to play, bet, or interact with the platform without genuine human presence.
  • Colluding with other players to manipulate game outcomes or cheat the raja89 system.
  • Using abusive, threatening or offensive language when communicating with the support team or in any chat facilities provided.
  • Attempting to access restricted areas of the platform, or making any attempt to hack or disrupt raja89 systems.
  • Depositing funds obtained through illegal means or using the raja89 platform for any money laundering activities.
  • Providing false information during the identity verification process or account registration.

Raja89 reserves the right to take action against any account involved in the activities listed above, including immediate suspension, investigation, voiding of winnings, and permanent account closure. In cases involving criminal activity, raja89 reserves the right to report the matter to the relevant authorities.

10

Fraud Prevention & Platform Security

Raja89 uses a sophisticated monitoring system to detect and prevent fraud, money laundering, and system abuse. This system operates continuously, analysing transaction patterns, betting activity, and account behaviour to identify suspicious activity.

As part of our compliance procedures, raja89 reserves the right to:

  • Temporarily suspending any account that shows suspicious activity while an investigation is conducted.
  • Freezing funds in accounts suspected of involvement in fraud or illegal activity pending the outcome of an investigation.
  • Requesting additional documents for any transaction or account activity that requires further verification.
  • Cooperating with law enforcement and payment providers when required in the investigation of fraud or financial crime cases.

Players who suspect any fraudulent activity or unauthorised use of their raja89 account are required to report it immediately to our support team via email at support@raja89.click or through the 24/7 live chat available on the platform.

11

Privacy and Personal Data Protection

Raja89 takes the protection of your personal data seriously. All information you provide to raja89 is collected, processed and stored in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions.

In summary, raja89 is committed to:

  • Collecting only the data necessary to operate your account and process transactions.
  • Not selling, renting, or sharing your personal data with third parties for marketing purposes.
  • All stored data is protected using encryption and appropriate technical security measures.
  • Providing you access to your personal data and allowing corrections to any inaccurate information.
  • Adhering to appropriate data retention periods and deleting data that is no longer required.

For full details on how raja89 manages your personal data, please refer to Privacy Policy available on this website.

12

Responsible Gambling

Raja89 firmly believes that online gambling should be an enjoyable form of entertainment, enjoyed responsibly and within your limits. We provide a range of tools to help players manage their gambling activity responsibly:

  • Deposit Limit – Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately and can be reduced at any time.
  • Loss Limit – Set a maximum loss limit over a period of your choosing. The system will block further bets once the limit is reached.
  • Temporary Account Pause – Pause your account for a period of 24 hours to 6 months. Your balance remains safe and you can reactivate your account once the pause period ends.
  • Self-Exclusion – If gambling has become a problem, you may apply for a permanent self-exclusion from the raja89 platform. This action is irreversible and requires identity verification.

Raja89 only accepts players aged 18 and above. We encourage all players to set limits that are in line with their financial means and to play for entertainment purposes only. If you or someone you know is showing signs of a gambling problem, please visit the Responsible Gambling us for information and available support resources.

Remember: Gambling should be enjoyable. Never wager money you cannot afford to lose. Set a budget, stick to it, and enjoy the raja89 experience responsibly.

13

Limitation of Liability & Disclaimer

Raja89 provides its platform and services on an "as is" and "as available" basis. While we always strive to keep the platform running smoothly and without interruption, raja89 makes no guarantee that the service will be available at all times, free from errors, or fully suited to your specific needs.

Raja89 shall not be held liable for:

  • Any financial losses arising from unfavourable betting or game outcomes.
  • Losses resulting from service disruptions caused by scheduled maintenance, unavoidable technical failures, or force majeure.
  • Acts or omissions by third parties, including payment providers, game suppliers, or internet infrastructure providers.
  • Any indirect, incidental, or consequential losses arising from the use of or inability to use the raja89 platform.

Raja89's maximum liability under any circumstances is limited to the actual amount involved in the specific transaction or match that gave rise to the claim. Raja89 is not liable for any claims exceeding this limit.

14

Amendments to Terms and Conditions

Raja89 reserves the right to update, amend or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon being posted on the raja89 website, unless a specific effective date is stated otherwise.

We will endeavour to notify players of significant changes via in-platform notifications or email where appropriate. However, it remains your responsibility to check this page periodically to stay informed of the latest version of the Terms and Conditions.

Continued use of the raja89 platform following any amendments to these terms constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the raja89 platform and may request account closure by contacting our support team.

15

Contact Us for Terms-Related Enquiries

If you have any questions, concerns, or need clarification on any part of these Terms and Conditions, the raja89 support team is available 24 hours a day, 7 days a week.

Our contact channels:

  • Live Chat – Click the live chat icon on the raja89 platform for an instant response. Average response time for terms and conditions queries is under 2 minutes.
  • Email – Send detailed enquiries to support@raja89.click. We respond to all emails within 24 business hours.

For disputes relating to transactions or game outcomes, please submit your dispute within 7 days of the incident. Disputes raised after this period may not be processable due to the applicable record retention time limits.

This Terms & Conditions document and all official raja89 communications are available in both Bahasa Melayu and English. In the event of any inconsistency between the two language versions, the Bahasa Melayu version shall prevail for matters involving Malaysian players.

These Terms Were Last Updated on 1 January 2026
Version 3.2 — Key changes in this version: addition of ShopeePay as a payment method, clarification of the identity verification procedure, and updated cashout conditions for live betting.
Raja89's Commitment to Malaysian Players

Behind every term and condition, there is a clear reason for its existence – to protect you and ensure a fair raja89 experience for everyone.

Player Protection

Every term at raja89 is written with the player's interests in mind. Rules around betting limits, identity verification and responsible gambling tools exist to protect you, not hinder you.

Full Transparency

Raja89 believes in transparency — all rules are stated clearly, without confusing language. If anything is unclear, our support team is ready to explain it in plain terms you can understand.

Provably Fair

The RNG for all of raja89's digital games is certified by an independent auditing body. Live dealer tables use real physical cards. Game outcomes are based on a fair system that cannot be manipulated by any party.

Fast Dispute Resolution

All disputes submitted to raja89 are handled promptly and professionally. Records of all transactions and game sessions are retained for a minimum of 90 days to enable accurate and fair review.

Player Funds Protected

Funds in your raja89 account are held in a separate account from the company's operational funds. This means your balance is available for withdrawal at any time, independent of the platform's operational status.

Terms Updated Periodically

Raja89 regularly reviews its Terms and Conditions to ensure they remain relevant, fair, and reflective of industry best practices. Players will be notified of significant changes via in-platform notifications.

FAQ – Raja89 Terms & Conditions

The most frequently asked questions about raja89's platform terms of use.

If the wagering requirements are not met within the validity period specified for a promotion, the bonus and any winnings earned using those bonus funds will expire and be removed from your account balance. Your original deposit funds are not affected — only the bonus value and associated winnings are involved. To avoid losing your bonus, make sure you check the expiry date of each promotion you claim and plan your betting activity accordingly. If you need clarification on your current wagering progress, contact the raja89 support team who are always ready to help.

No, this is not permitted. Every raja89 account must be registered using the actual personal information of the person who will be using it. Registering an account under someone else's identity, or allowing another person to use your account, is a serious violation of raja89's Terms and Conditions. Each family member who wishes to use raja89 must register their own account using their own personal details. It is important to note that a single IP address or device being used across multiple different accounts may trigger a red flag in our monitoring system — if this occurs in a legitimate context (for example, family members sharing the same WiFi network), please contact our support team to let us know the situation.

To permanently close your raja89 account, contact our support team via live chat or email at support@raja89.click. You will need to verify your identity and provide a reason for the closure. Any remaining balance in your account at the time of closure will be returned to you once verification is complete, provided there are no active bets or unfulfilled bonus requirements. The account closure process typically takes 2–5 business days. If you are closing your account due to a gambling problem, we encourage you to reach out to us so we can discuss more suitable self-exclusion options and connect you with relevant support resources.

All disputes at raja89 are handled using system records stored on our servers. For transaction disputes, we will review the relevant deposit or withdrawal records and verify the status with the payment provider if necessary. For game outcome disputes, the game session records automatically saved by the system — including every action and result — will be reviewed. Disputes must be submitted within 7 days of the incident via our live chat or support email. Please include relevant details such as the bet ID, date and time, and the specifics of your dispute to help expedite the review process. Raja89 is committed to resolving all valid disputes within 3–5 business days.

Raja89 will not decline any legitimate withdrawal without valid grounds. A withdrawal may only be delayed or rejected under specific circumstances, such as: incomplete identity verification, unmet bonus wagering requirements, an account under investigation for suspicious activity, a withdrawal request that does not meet the minimum threshold, or unverifiable payment account details. In all cases where a withdrawal is declined or delayed, the raja89 support team will notify you of the specific reason and the steps needed to resolve the issue. If you believe your withdrawal was declined unfairly, you have the right to raise a formal dispute through the procedure set out in Section 10 of this document.
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Read and Understood Raja89's Terms?

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